Martha’s story

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Martha gets help from free tax prep

In 2001, Martha became a homeowner and dealt with everything that goes along with homeownership: property taxes, deductions, exemptions, etc.

Like many people, she was overwhelmed and intimidated about her taxes and paid a lot of money—money she didn’t really have—for someone else to prepare them.

Martha’s income level qualified her for free tax preparation and she was pleasantly surprised to get a large refund. Martha got her taxes done for free and saved her more than $200 in tax preparation services.

She said the free tax prep volunteers were friendly, professional and helpful and she felt “so comfortable” asking questions about her tax forms.

“My annual refund is now a steady part of my income,” Martha said, who works at Family & Children’s Service in Minneapolis. She spends her professional day helping people as a Family Life Education Specialist.

Martha also spends her personal day helping others: she’s made several referrals to Claim It!  She said her goal is “to make sure hard-working people don’t get taken advantage of during a stressful situation.”

Thank you to Greater Twin Cities United Way for this story. GTCUW attacks poverty in the Twin Cities through 10 measurable goals across three focus areas: Basic NeedsHealth and Education. One goal is increasing the income of hardworking families in our community.


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